Terms of Service

Sand Media provides software, education, workflow, strategy and content tools for creators and app founders. Some features are available now; others may be marked as in development or coming soon. We may change or discontinue features as the service develops. Agencies may use the service when approved by Sand Media; that access is currently provided without a subscription fee unless we agree otherwise in writing.

You must provide accurate information, keep your account secure and use the service in accordance with applicable laws and the terms of any platform you use with it. You may use only accounts and content that you own or are authorized to manage. Do not interfere with the service, attempt unauthorized access, or use it to violate another person’s rights.

You may sign in using an available identity provider, which may include Google or Discord. Some features depend on a particular linked account or an invitation or approval. Keep your sign-in credentials and devices secure, and tell us if you believe someone else has accessed your account.

We may suspend or end access if needed to protect the service or its users, respond to misuse, or comply with law. You may ask us to close your account at any time.

You keep your rights in material you provide, including product information, brand assets, images, prompts, drafts and other content. You give Sand Media permission to host, process and display that material as needed to provide and maintain the features you use. You are responsible for having the rights and permissions needed to submit it.

Content and AI-generated suggestions are provided as working material. Review them for accuracy, suitability and rights before publishing or relying on them.

The service provides tools and information. We do not promise income, employment, campaign access, views, virality, downloads, sales, audience growth or any particular business result. If you participate in a campaign, its access, work requirements and compensation are governed by the separate terms agreed with that campaign or its operator. Estimates and analytics are informational and may be incomplete or change as source platforms update their data.

Any price, plan duration, included access, renewal terms and cancellation instructions will be shown in the purchase flow before you pay. A plan renews only if that purchase flow says it is recurring. For a recurring plan, cancellation before the next billing period stops the next renewal; it does not by itself refund a charge already made. Refund eligibility and processing are described in the applicable purchase flow and any separate written agreement.

Older one-time Slideshow Lab passes remain governed by the purchase terms that applied when they were bought. These terms do not convert a pass into a recurring subscription or shorten its paid access period. Any one-time pass continues for the access period shown at purchase.

If payment is handled by a third-party provider, that provider processes the payment under its own terms. Sand Media does not receive or store your full payment card details.

Referral or revenue-share arrangements are available only to eligible partners and only under an individual written agreement. There is no universal partner percentage or guaranteed partner revenue. Hands-on services are separate from software access; their scope, availability and price are agreed individually in writing.

We work to keep Sand Media available, but do not promise uninterrupted or error-free service. To the extent allowed by applicable law, Sand Media is provided without warranties beyond those that cannot legally be excluded. We are not responsible for indirect or consequential losses arising from use of the service, except where applicable law does not allow that limit.

We may update these terms by publishing a revised version with a new date. The revised terms apply to use of the service after that date. A change does not alter the terms of an earlier purchase or separate written agreement unless the parties agree to the change.

Questions about these terms: support@sandmedia.cc.